Privacy Policy
Welcome to Nexus Horizon. This Privacy Policy describes how Nexus Horizon Development Inc. ("Nexus Horizon," "we," "us," or "our") collects, uses, and shares information about you when you use our website, games, media, and metaverse experiences (collectively, the "Services"). This policy applies to all users of our Services, regardless of location.
1. Data Collection
We collect several types of information from and about users of our Services:
- Information You Provide Directly: This includes information you provide when you register for an account, participate in forums, contact customer support, or make purchases. Examples include your name, email address, username, password, billing information, and any content you submit (e.g., forum posts, in-game chat).
- Information Collected Automatically: When you use our Services, we automatically collect certain information about your device andge. This includes:
- Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Device Information: Device model, operating system, unique device identifiers, and mobile network information.
- ge Data: Game play statistics, media consumption patterns, metaverse interaction data, and website navigation history.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity and preferences. You can manage your cookie preferences through your browser settings. Please refer to our Cookies Policy for more information.
- Information from Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms, payment processors, and advertising partners. This may include demographic information, interests, and purchase history. We only collect this data when it is legally permissible and necessary for providing and improving our services.
2. Datage
We use the information we collect for the following purposes:
- Providing and Improving Our Services: To operate, maintain, and improve our website, games, media, and metaverse experiences. This includes personalizing content, developing new features, and optimizing performance.
- Account Management: To create and manage your account, process payments, and provide customer support.
- Communication: To communicate with you about your account, provide updates on our Services, and respond to your inquiries. We may also send you promotional emails and newsletters about new games, media, and metaverse events. You can opt out of receiving these communications at any time.
- Personalization: To personalize your experience on our Services, such as recommending games, media, and metaverse experiences that may be of interest to you. We analyze yourge data to understand your preferences and tailor our offerings accordingly.
- Analytics: To analyzege patterns and trends, identify areas for improvement, and develop new products and services. We use aggregated and anonymized data for this purpose.
- Security: To protect the security and integrity of our Services, prevent fraud, and enforce our terms of service. We monitor user activity and take appropriate action when necessary.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes. We may disclose your information in response to a subpoena, court order, or other legal request.
3. Data Sharing
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us in operating our Services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you. This includes game developers, media companies, and metaverse platform providers. We will only share your information with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as in response to a subpoena or court order.
- Affiliates: We may share information with our affiliates, subsidiaries, and parent companies for business purposes. These entities are also bound by this Privacy Policy.
- Other Users: Certain information, such as your username and profile picture, may be visible to other users of our Services. For example, if you participate in a forum, your username will be displayed next to your posts.
- In connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
| Security Measure | Description |
|---|---|
| Encryption | We use industry-standard encryption to protect your personal information both in transit and at rest. This includes encrypting your username, password, and financial information. |
| Access Controls | We restrict access to your personal information to authorized personnel only. Our employees are trained on our security policies and procedures. |
| Regular Security Assessments | We conduct regular security assessments and penetration testing to identify and address vulnerabilities in our systems. |
| Intrusion Detection and Prevention | We use intrusion detection and prevention systems to monitor our network for malicious activity. |
| Data Backup and Recovery | We regularly back up your personal information to protect against data loss. We also have a disaster recovery plan in place to ensure business continuity in the event of a major disruption. |
Despite these measures, no security system is impenetrable. We cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your account credentials.
5. GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
- The right to access your personal information: You can request a copy of the personal information we hold about you.
- The right to rectify your personal information: You can request that we correct any inaccurate or incomplete personal information we hold about you.
- The right to erase your personal information: You can request that we delete your personal information, subject to certain exceptions.
- The right to restrict the processing of your personal information: You can request that we limit the way we use your personal information.
- The right to data portability: You can request that we transfer your personal information to another organization.
- The right to object to the processing of your personal information: You can object to our processing of your personal information, subject to certain exceptions.
- The right to withdraw your consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer, Eleanor Vance, at dpo@open-h-orizon.com. We will respond to your request within one month.
You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that we have violated your data protection rights.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@open-h-orizon.com. We will take steps to delete the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Nexus Horizon Development Inc.
2030 Ocean Ave, San Francisco, CA 94127: +1 415-334-3332
Email: privacy@open-h-orizon.com
This Privacy Policy was last updated on October 26, 2025.